A gratitudist sees opportunity, rather than risk or elation. A challenge, rather than fear or ease. Room for improvement, rather than limitations. Constructive criticism, rather than judgement or falling on deaf ears.

What makes a health practitioner great? Ultimately, there was one virtue that stood tall amongst the others – empathy.

Leading when you are in limbo does not mean you have to be 100% certain; it is having the courage to act during the most uncertain times.

Let this virus be our philosophical re-calibration.
Love, gratitude and connectivity have never been so important.
Let this time be hallmarked in history as the moment the world was ‘reset’ for the better.
A catalyst for positive change and a moment to reflect on what matters most.

Whilst we are courageous, we are also human. Cracks will appear at some stage. I am determined to beat this and come out better on the other side. I am constantly looking for new innovations and embracing any opportunities that present. I am staying strong and keeping my head up; relentless in my approach for my team and the people I love. But I’m not going to lie, it finally got to me yesterday.

In decades gone by, empathy was viewed as a weakness. Climbing the clinic ladder often meant doing so with little regard for the experiences of others. Today, however, empathetic leaders are sought-after and admired. In fact, recent studies have found that empathy is the one interpersonal skill that continually outshines all others. Empathy creates more engaged, decisive and effective leaders. Clinics that value empathy also demonstrate higher levels of commitment and cooperation among team members.